Privacy Policy

Effective Date: October 22, 2026

SalamHost (“SalamHost,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

SalamHost is operated by [Legal Entity Name]. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, create an account, purchase or use our hosting and domain services, contact our support team, or otherwise interact with SalamHost.

By using SalamHost services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information.

Account and Contact Information

When you create an account, place an order, or contact us, we may collect information such as:

• Name
• Business or organization name
• Billing address
• Mailing address
• Email address
• Telephone number
• Account username and related account information
• Communication preferences

Billing and Transaction Information

When you purchase services, we may collect or receive information related to your transaction, including:

• Billing information
• Payment method information
• Transaction amounts
• Invoice history
• Payment status
• Transaction identifiers
• Subscription and renewal information

Payment information may be processed by third-party payment processors. The information available to SalamHost depends on the payment method and processor used.

Hosting and Service Information

When you use our hosting services, we may collect and process technical and service-related information such as:

• Domain names
• IP addresses
• Server assignments
• Hosting package information
• Disk-space usage
• Bandwidth usage
• Email-account counts
• Database and domain usage
• Login activity
• Server and application logs
• Backup information
• Security events
• Resource usage
• DNS information
• Service configuration information

This information may be necessary to provide, manage, secure, support, and bill for your services.

Domain Registration Information

If you register, transfer, or manage a domain through SalamHost, we may collect information required by the applicable registrar, registry, or domain-registration authority.

This may include:

• Registrant name
• Organization
• Address
• Email address
• Telephone number
• Administrative or technical contact information

Certain domain-registration information may be provided to registrars, registries, ICANN-related systems, or other parties when required by applicable policies, contracts, or law.

Support and Communications

When you contact SalamHost by phone, text message, email, support ticket, contact form, or another communication channel, we may collect:

• Your contact information
• The contents of your message
• Support-ticket history
• Technical information you provide
• Files or screenshots you voluntarily send us
• Information necessary to investigate and resolve your request

We may retain support communications for customer service, security, training, dispute resolution, and business-record purposes.

Customer Content and Hosted Data

Because SalamHost provides hosting and related services, our systems may store or process content uploaded, transmitted, received, or maintained by customers.

This may include:

• Website files
• Databases
• Application data
• Backups
• Email messages and mailbox data
• Logs
• Images and media
• Customer-created content
• Information submitted to websites hosted through SalamHost

Customers are responsible for ensuring that the information they collect or process through their websites and services complies with applicable privacy and data-protection laws.

SalamHost does not use customer-hosted content for advertising purposes.

We may access or process customer-hosted content when reasonably necessary to:

• Provide requested technical support
• Maintain or restore services
• Perform migrations or backups
• Investigate security incidents
• Detect or prevent abuse
• Enforce our policies
• Comply with legal obligations

Website and Device Information

When you visit SalamHost websites or access our services, we may automatically receive information such as:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Date and time of access
• General geographic information derived from an IP address
• Cookies and similar technologies
• Security and authentication information

2. How We Use Information

We may use personal information to:

• Create and manage customer accounts
• Provide hosting, domain, email, VPS, and related services
• Provision and configure services
• Process payments and renewals
• Generate invoices
• Measure billable service usage
• Perform website migrations
• Provide customer and technical support
• Communicate about accounts and services
• Send service, billing, security, and maintenance notices
• Protect our infrastructure and customers
• Detect fraud, spam, abuse, malware, and security threats
• Troubleshoot technical issues
• Maintain backups and service availability
• Improve our website, services, and customer experience
• Maintain business and accounting records
• Enforce our Terms of Service and Acceptable Use Policy
• Comply with legal, regulatory, and contractual obligations

We may also use contact information to send relevant information about SalamHost services and offers when permitted by law. You may opt out of promotional emails at any time.

Service-related communications, such as billing, security, account, and maintenance notices, are not considered promotional communications and may continue while you maintain an active account.

3. How We Share Information

We do not sell personal information for money.

We may share information with third parties when reasonably necessary to operate SalamHost and provide our services.

Service Providers

We may use third-party companies that assist with functions such as:

• Data-center and server infrastructure
• Cloud infrastructure
• Backup storage
• Domain registration
• Payment processing
• Fraud prevention
• Security and malware protection
• Content delivery and DNS services
• Customer support
• Email delivery
• Accounting and billing
• Website analytics
• Software and systems administration

These providers may process information only as necessary to perform services on our behalf, subject to their contractual obligations and applicable law.

Domain Registrars and Registries

When you purchase or manage a domain through SalamHost, information may be shared with the applicable registrar, registry operator, ICANN-related services, and other parties involved in administering the domain-name system.

Legal and Security Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law
• Respond to a subpoena, court order, or lawful government request
• Protect the rights or property of SalamHost
• Protect our customers or the public
• Investigate fraud, abuse, or security incidents
• Enforce our agreements and policies
• Prevent or investigate unlawful activity

Business Transactions

If SalamHost or its operating business is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, customer information may be transferred as part of that transaction, subject to applicable law.

With Your Direction or Consent

We may disclose information when you direct us to do so or otherwise provide consent.

4. Customer Websites and Data Processing

Customers may use SalamHost to collect and process personal information from their own website visitors, customers, employees, members, or users.

In those situations, the SalamHost customer generally determines why and how that information is collected. SalamHost may process or store the information as necessary to provide the hosting service.

Customers are responsible for:

• Maintaining their own appropriate privacy policy
• Providing legally required notices
• Obtaining required consent
• Responding to privacy requests applicable to their business
• Ensuring lawful collection and processing of personal information
• Properly configuring their websites and applications

SalamHost is not responsible for the privacy practices of websites operated by our customers.

5. Cookies and Similar Technologies

SalamHost may use cookies and similar technologies to:

• Keep users signed in
• Maintain account sessions
• Remember preferences
• Provide shopping-cart and checkout functionality
• Prevent fraud and abuse
• Improve security
• Understand website performance
• Measure website usage
• Improve our services

Some cookies are necessary for our website and Client Area to function properly.

We may also use analytics or performance technologies to better understand how visitors interact with SalamHost.

You can control certain cookies through your browser settings. Disabling necessary cookies may prevent portions of our website or Client Area from functioning correctly.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate business, security, accounting, dispute-resolution, and legal purposes.

Retention periods may vary depending on the type of information.

For example, we may retain:

• Account information while an account remains active
• Billing and transaction records as required for accounting or legal purposes
• Support communications for customer-service and dispute-resolution purposes
• Server logs for security and operational purposes
• Backup copies for limited periods according to our backup schedules

Closing an account does not necessarily result in the immediate deletion of all information from backups, financial records, security logs, or records we are legally required to maintain.

7. Data Security

SalamHost uses reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, destruction, or misuse.

These measures may include access controls, authentication, network protections, security monitoring, backups, and other safeguards appropriate to our services.

However, no hosting system, network, website, or method of electronic transmission can be guaranteed to be completely secure.

Customers are also responsible for maintaining the security of their account credentials, websites, applications, and authorized users.

If you believe your SalamHost account has been compromised, contact us immediately.

8. Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request a portable copy of certain information
• Object to or restrict certain processing
• Opt out of certain uses of personal information
• Opt out of marketing communications
• Request information about categories of information collected or disclosed

Some rights are subject to exceptions and limitations under applicable law.

We may need to verify your identity before processing a privacy request.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Promotional Communications

You may unsubscribe from promotional email messages by using the unsubscribe instructions included in those messages or by contacting us.

You may continue to receive account, billing, security, support, and other service-related communications.

Sale of Personal Information

SalamHost does not sell personal information for monetary compensation.

If our practices materially change, we will update this Privacy Policy and provide any notices or opt-out mechanisms required by applicable law.

9. International Customers and Data Transfers

SalamHost may serve customers located outside the United States.

Your information may be transferred to, processed, or stored in the United States or other countries where SalamHost or our service providers maintain infrastructure.

Privacy and data-protection laws in those countries may differ from the laws of your home country.

Where required by applicable law, we will use appropriate measures for international transfers of personal information.

10. Children’s Privacy

SalamHost services are intended for businesses, organizations, developers, and other users capable of entering into a binding agreement.

Our services are not directed toward children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to SalamHost without appropriate authorization, please contact us.

11. Third-Party Websites and Services

Our website or Client Area may contain links to third-party websites, applications, or services.

SalamHost is not responsible for the privacy practices, security, or content of third parties. We encourage you to review the privacy policies of third-party services before providing personal information to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this page.

If a change is material, we may provide additional notice where appropriate or required by law.

Your continued use of SalamHost after an updated Privacy Policy becomes effective is subject to the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, contact:

SalamHost
Email: info@salamhost.co
Phone: 313-746-1123
Mailing Address: 13530 Michigan Ave, Dearborn, MI 48126

For account-specific technical or billing matters, customers may also contact SalamHost through the Client Area.